South East Regional Emergency Services Authority Dispatch Hiring Process:

The South East Regional Emergency Services Authority (SERESA) is recruiting to establish a 2021 eligibility list for future openings for Emergency Telecommunicators (911 Dispatchers). Candidates who successfully complete all portions of the examination and interview (s) will be rank-ordered on an eligibility list that will be valid until the next list is established. The top candidates on the list will be considered by the Department for the final screening and hiring process when openings occur.

DATES TO REMEMBER: In order to prepare for the process, please note these dates:

  • Application closing date: 4:00pm, November 20th, 2020
  • Mandatory Orientation (held via Zoom) for all eligible applicants: Week of December 7th
  • Tentative testing date for eligible applicants: Week of December 14th
  • Interview dates for eligible applicants: 1st week of 2021

Please read instructions completely prior to filling out an application – we may allow you to re-submit an application one time only, if the original application is rejected.

Applicants will be notified via email of his/her eligibility along with additional details of process.

Minimum qualifications include the ability to commit to working 12 hour rotating shifts, holidays, weekends and overtime. Basic criminal history checks will be conducted prior to orientation. A prior criminal history may be a disqualifier depending on content. An active warrant will disqualify applicant.

Requirements: This list is an abbreviated list, please see job description for additional:

  • Applicants must pass a comprehensive police background check.
  • Public Safety Dispatching experience preferred but not necessary.
  • Applicant must present a minimum education level equal of a valid high school diploma or GED.
  • Applicant must have a valid driver’s license and be able to legally work in the United States.

Your email address is critical as it will be our primary source of contact with you throughout the process. Please verify it for accuracy on your application prior to submitting your application.


$21.0324/hour Full Time plus health and life insurance package after waiting period.

$16.7581/hour Part Time with time off benefits after waiting period.

Interested Candidates:

Please take a moment to review this self-screening tool we have prepared for your use in determining if a 911 dispatching career is an appropriate field for you. Thank you for your interest in SERESA.

Application Information

NOTE: All applications are computer date and time stamped when they are received. If you did not receive a response from a SERESA Supervisor within 48 hours (2 days) after submitting your application, your application may not have been received.

Please carefully re-check your email and if you still have no response, consider re-submitting your application.

How to apply:


The online form is an editable web form that will capture your information and allow you to submit it electronically to SERESA.

Applications will be accepted until November 20, 2020 at 4:00 pm, no exceptions.

SERESA is an Equal Employment Opportunity Employer (EOE). SERESA does not discriminate on the basis of race, religion, color, gender, age, national origin or disability.