South East Regional Emergency Services Authority Dispatch Hiring Process:

The South East Regional Emergency Services Authority (SERESA) is recruiting to establish an eligibility list for current part-time vacancies and future full-time openings for Emergency Telecommunicators (911 Dispatchers). Candidates who successfully complete all portions of the examination and interview (s) will be rank-ordered on an eligibility list that will be valid until the next list is established. The top candidates on the list will be considered by the Department for the final screening and hiring process when openings occur.

Minimum qualifications include the ability to commit to working 12 hour rotating shifts, holidays, weekends and overtime. Basic criminal history checks will be conducted prior to orientation. A prior criminal history may be a disqualifier depending on content. An active warrant will disqualify applicant.

Requirements: This list is an abbreviated list, please see job description for additional:

  • Applicants must pass a comprehensive police background check.
  • Public Safety Dispatching experience preferred but not necessary.
  • Applicant must present a minimum education level equal of a valid high school diploma or GED.
  • Applicant must have a valid driver’s license and be able to legally work in the United States.


$19.8193/hour Full Time plus health and life insurance package after waiting period.

$15.1783/hour Part Time

Interested Candidates:

Please take a moment to review this self-screening tool we have prepared for your use in determining if a 911 dispatching career is an appropriate field for you. Thank you for your interest in SERESA.

DATES TO REMEMBER: In order to prepare for the process, please note these dates:

  • Application closing date is: November 3, 2017 at 4pm – no exceptions
  • Mandatory Orientation for all eligible applicants: November 9th or 10th, 2017
  • Tentative testing dates for eligible applicants: November 21 or 22, 2017
  • Interview dates for eligible applicants: November 30 or December 1, 2017

Application Information

Applications have a spot for you to check your preferred date for orientation – This spot must be filled in on your application.

Please read instructions completely prior to filling out an application.

Your email address is critical as it will be our primary source of contact with you throughout the process. Please verify it for accuracy on your application prior to submitting your application packet.

Applicants will be notified via email of his/her eligibility along with additional details of process.

NOTE: All applications are computer date and time stamped when they are received. If you did not receive a response from a SERESA Supervisor within 48 hours (2 days) after submitting your application, your application may not have been received.

Please carefully re-check your email and if you still have no response, consider re-submitting your application.

Your application packet must have all aspects of the packet as outlined on the application document. Failure to provide all required documents may result in disqualification from the process. Your application must be a SERESA application.

Where to apply:

Applicants have three options to choose from for submitting an application:

  • OPTION 1 - Using the ONLINE FORM
  • OPTION 2 - Downloading and printing the PDF form and submitting it via mail
  • OPTION 3 - Downloading the PDF form and submitting it via Email

Select your preferred option from the three options below:


The online form is an editable web form that will capture your information and allow you to submit it electronically to SERESA.


18961 Common Road
Roseville, MI. 48066

(No hand delivered applications will be accepted)

Note: Clicking the 'HERE' link above will open the application PDF file in your browser so it can be printed. If you have problems opening the application PDF file in your browser, you can also right-mouse click on the 'HERE' link, select 'Save target as' option from the drop-down menu and save the file to your computer for printing.

Applications mailed with postage due will be refused.


Applications will be accepted until November 3, 2017 at 4:00 pm, no exceptions. If unable to type into application form – please print legibly.

SERESA is an Equal Employment Opportunity Employer (EOE). SERESA does not discriminate on the basis of race, religion, color, gender, age, national origin or disability.