Call Volume | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
Non-Emergency Phone Calls | 108,713 | 98,896 | 96,626 | 90,252 | 94,296 | 104,076 | 95,959 |
911 | |||||||
Cellphones | 62,192 | 77,067 | 71,561 | 63,701 | 68,377 | 69,756 | 74,567 |
VOIP | 4,627 | 5,170 | 5,100 | 5,068 | 6,214 | 7,169 | 7,386 |
Landline | 10,019 | 9,659 | 8,318 | 7,380 | 6,090 | 4,537 | 3,930 |
Total 911 Calls | 76,838 | 91,896 | 84,895 | 76,149 | 80,681 | 81,462 | 85,883 |
Calls for Service | |||||||
Police | 83,491 | 82,837 | 82,459 | 93,819 | 96,636 | 99,201 | 108,220 |
Fire | 18,299 | 18,122 | 19,983 | 19,844 | 22,580 | 23,340 | 23,676 |
Total Dispatched Calls | 101,790 | 100,959 | 102,352 | 113,663 | 119,344 | 122,541 | 131,896 |