The South East Regional Emergency Services Authority (SERESA) continuously recruits to hire and fill vacancies on an as needed basis or until all positions are filled.

Once an application has been submitted, applicants may receive additional instruction via e-mail asking them to come into the 9-1-1 Center and take a computerized pre-employment test used to measure a person’s underlying skills and abilities. Those with passing scores will be invited to interview with members of our leadership team. Upon passing the interview, candidates recommended for hire will be required to complete a comprehensive Personal History Statement and sign a background release form. During the background, candidate’s will be scheduled for a psychological and medical evaluation. Upon completion of the background and evaluations, candidates moving forward will be scheduled for an interview with the Director.

Job Description PDF File – Download

Download a Job Application – Click HERE to download a job application. Complete this form and e-mail it to ‘seresasupervisors@seresa.org’ to apply for an opening.


To be considered for employment as an Emergency Dispatch with SERESA, you must be 18 years of age, possess a high school diploma or GED, be able to work legally in the United States, have a valid driver’s license and have no illicit drug use in the past 12 months.


SERESA provides an excellent benefit package including a competitive defined contribution plan, health, dental and life insurance (no monthly premiums), paid vacation, personal time, sick time, and holiday time.


Effective starting wage as of July 1st, 2024 – $25.79/hour and top wage of $32.12/hour after 6 years. Overtime opportunities. Now accepting lateral transfers.


Defined Contribution plan with an Employer contribution of ten (10%) percent of the Employee’s base wage and an Employee contribution of five (5%) percent of base wage. Optional 457 plan available. Eleven (11%) percent for employees with eight (8) or more years of service.

Medical Insurance

HAP health care through a plan portfolio. – NO employee paid monthly premiums.


12-hour shifts.


Paid 12 holidays per year.

Double time for regular hours worked Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Double time and a half for overtime worked on these days.


105 hours of paid vacation after completing probation to 5 years of service. 186 hours annually over 10 years of service.


$250 annually upon completion of probation for uniform purchases.

Promotional Opportunities and Special Assignments

Training Officer, Peer Support Team, Quality Improvement Team.

SERESA is an Equal Employment Opportunity Employer (EOE). SERESA does not discriminate on the basis of race, religion, color, gender, age, national origin or disability.